.care-app{--care-line:#31404c;--care-muted:#a7b4c3;--care-gold:#e8c677;color:#eef2f6}.care-heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin:20px 0}.care-heading h1{font:700 clamp(26px,3vw,38px)/1.15 Arial,sans-serif;margin:10px 0}.care-heading p,.care-disclosure{color:var(--care-muted)}.care-kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:15px;margin:22px 0}.care-kpis>div{padding:20px 23px;border:1px solid #655633;border-radius:16px;background:linear-gradient(140deg,#25271f,#101b27)}.care-kpis span{font-size:12px;display:block;color:#c3cbd5}.care-kpis strong{font:700 32px Arial,sans-serif;color:var(--care-gold);display:block;margin-top:10px}.care-actions{display:flex;justify-content:space-between;flex-wrap:wrap;gap:14px;padding-bottom:15px;border-bottom:1px solid var(--care-line)}.care-actions nav,.care-actions>div,.care-inline{display:flex;align-items:center;flex-wrap:wrap;gap:8px}.care-actions #careStatus{font-size:12px;color:#9fe7d7}.care-disclosure{font-size:12px;line-height:1.6;margin:14px 0 20px}.care-filters{display:flex;align-items:end;gap:12px;flex-wrap:wrap;margin:22px 0}.care-filters label{font-size:11px;color:var(--care-muted)}.care-filters input,.care-filters select,.care-form input,.care-form select,.care-form textarea{display:block;width:100%;box-sizing:border-box;background:#0b121c;color:#e9eff7;border:1px solid #405166;border-radius:9px;min-height:43px;padding:11px;margin-top:6px;font:13px/1.4 Arial,sans-serif}.care-search{flex:1;min-width:220px}.care-workspace{display:grid;grid-template-columns:minmax(230px,31%) 1fr;border:1px solid var(--care-line);border-radius:18px;overflow:hidden;min-height:490px;background:#0c141f}.care-list{border-right:1px solid var(--care-line);padding:14px;background:#0e1824}.care-list-title{font-size:11px;color:var(--care-muted);padding:5px 8px 16px}.care-ticket{display:grid;width:100%;text-align:left;gap:8px;margin:0 0 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textarea{min-height:115px;resize:vertical}.care-wide{grid-column:1/-1}.care-ticket-meta{padding:18px;border:1px solid var(--care-line);border-radius:12px;background:#101d2a}.care-message{padding:16px 18px;border:1px solid #324b5a;border-radius:13px;background:#162833;margin:12px 0}.care-message>div{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap}.care-message b{font-size:12px;color:#8be2dc}.care-message small{font-size:10px;color:var(--care-muted)}.care-message p,.care-answer p{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.7;font-size:13px}.care-message.draft{border-color:#685532;background:#26251d}.care-message.draft b{color:#ebcd8b}.care-message.internal{background:#211d31;border-color:#514366}.care-message.internal b{color:#c4b2f0}.care-empty{padding:45px 22px;text-align:center;color:var(--care-muted)}.care-empty h2,.care-empty h3{color:#f0e9d7;line-height:1.3}.care-orb{display:grid;place-items:center;width:66px;height:66px;margin:15px auto 25px;border:1px solid #b69b60;border-radius:20px;background:radial-gradient(#525136,#162433);font-size:30px;color:#f2d897;box-shadow:0 0 40px #e6c26912}.care-board{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:13px}.care-board>section{background:#101b27;border:1px solid var(--care-line);border-radius:14px;padding:12px;min-height:250px}.care-board h2{font-size:14px;margin:10px 0 18px}.care-board h2 span{color:#e5c985;padding-left:8px}.care-empty-small{font-size:12px;color:var(--care-muted)}.care-knowledge{display:grid;grid-template-columns:1fr 1fr;gap:20px;margin-top:22px}.care-answer{padding:20px 0;border-bottom:1px solid var(--care-line)}.care-answer small{color:var(--care-muted);font-size:11px}.care-badge{padding:4px 8px;background:#304537;border-radius:8px;font-size:10px;color:#b7e6bd}.care-guide article{padding:15px 0;border-bottom:1px solid var(--care-line);line-height:1.8}.care-report-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin:24px 0}.care-report-grid>div{padding:20px;border:1px solid var(--care-line);border-radius:12px}.care-report-grid b{display:block;font-size:28px;color:#e7cb8c}.care-report-grid span{font-size:12px}.care-app button:focus-visible,.care-app input:focus-visible,.care-app select:focus-visible,.care-app textarea:focus-visible{outline:2px solid #79ded9;outline-offset:3px}@media(max-width:1100px){.care-board{grid-template-columns:1fr 1fr}.care-workspace{grid-template-columns:260px 1fr}.care-form{grid-template-columns:1fr}.care-knowledge{grid-template-columns:1fr}.care-detail-head{flex-wrap:wrap}}@media(max-width:720px){.care-workspace{grid-template-columns:1fr}.care-list{border-right:0;border-bottom:1px solid var(--care-line);max-height:350px;overflow:auto}.care-detail{padding:17px}.care-kpis,.care-report-grid{grid-template-columns:1fr 1fr}.care-heading{align-items:start;flex-direction:column}.care-actions nav .btn{font-size:11px;padding:9px}.care-board{grid-template-columns:1fr}.care-filters{align-items:stretch}.care-search{min-width:100%}.care-kpis>div{padding:16px}.care-form input,.care-form select,.care-form textarea{font-size:16px}}